四、如何和采购电话沟通
当我们有采购的联系方式时,就可以直接给采购打电话。
1.开头
Hi, Can you hear me?
(确保对方能听到)
Are you Mr.XX?/May l have your name?
(确保是跟对的人在说话)
Glad to connect you, This is XX(名字)from XX(公司). How are you recently? ls it morning in your country?Are you at work now?
很高兴与您通话,我是XX公司的XX。您最近如何?你那边现在是早上吧?您现在在工作了吧?
Tips:开头环节寒暄为主,说一些寒暄类的话题,问问天气和对方是否忙。
4.准备一些可以提问的问题
1、Do you purchase any electronic components?
需要采购电子元件吗?
2、 Do you have any parts which is hard to find recently?
最近有难找的电子元件吗?
3、 Do you need us to help you deal with the inventory?
需要我们来帮助你们解决库存吗?
4、Which brand ofelectronic components do you purchase?
你们常用的电子料是什么品牌的?
6.准备公司的优势
Reliable 可靠
We have cooperated with many companies before, and the cooperation is very pleasant.One of them is xx, which is engaged in electric power, and is still in cooperation. Othercompanies such as xx.xx.xx.Xx.
我们以前和很多公司合作过,合作非常愉快。其中一家是xx,从事电力行业,目前仍在合作中。其他公司也有合作,比如xx,xx,xx。
Ouality Assurance 质量有保证
We mainly get parts from the original factory and first-level official dealer. all electronic components shipped are 100% new and original which will be tested before shipment. in addition, our company has obtained lSO9001:2008 certificate, lf you are not at ease, we are willing to attach a third-party test report for your reference.
我们主要从原厂和一级官方经销商那里获得零件。所有装运的电子元件都是全新原装的,将在装运前进行测试。此外,我公司已获得ISO9001:2008认证,如果您不放心,我们愿意附上第三方检测报告供您参考。
Low Risk低风险
We know that you are a worldwide technology leader in the field of radio remote controls forthe crane industry and other major markets, so great are your company, if there is a chance to cooperate, our company is willing to support you to deliver the goods to you first and then pay after you have no problems in the test. This payment method can greatly reduce your risk.
我们知道您是起重机行业和其他主要市场无线电遥控器领域的全球技术领导者,您的公司非常棒,如果有机会合作,我们公司愿意支持您先将货物交付给您,然后在您测试没有问题后付款。这种支付方式可以大大降低您的风险。
High efficiency 高效
Our office is a spot distributor, so you don't need to spend a several months waiting for future. This can improve your work efficiency and reduce your workload.
我们的办公室是一个现场经销商,所以您不需要花几个月的时间等待未来。这可以提高你的工作效率,减少你的工作量。
Cost Reduction 降低成本
China is the factory of the world, many original factories offer special prices in China and we have set up a global sourcing department in Singapore, we have a good relationship with big agents in many countries, so we can get some special prices. For some parts, our company can support buy spot parts at futures prices for you.
中国是世界的工厂,许多原厂在中国提供特价,我们在新加坡设立了全球采购部,我们与许多国家的大代理商有着良好的关系,所以我们可以获得一些特价。对于某些零件,我们公司可以支持以期货价格为您购买现货零件。
7.添加社媒账号
这个非常重要,记得添加联系人除了电话号码之外的联系方式。比如Linkedn、WhatsApp、Facebook、Instagram等社交媒体联系方式。
By the way, l see you are using Linkedin, can l connect with you via Linkedin? l already send you the connecting requestion, If it's convenient, could you please pass it?
话说回来,我看到你有在用Linkedln(领英),我可以跟你在Linkedln上加好友吗?我已经给你发了好友请求,你方便的时候能通过一下吗?
8.电话结束
电话结束的时候要记得寒暄和感谢一下客户。
It's very lucky to meet you, you are so friendly, have a good day
认识你非常开心,你认真的很好,祝你一天顺利。
Thanks for that, we really appreciate it. l’ll make a note by an email for our discussionthen. Have a nice day.
感谢,我很感激。我将会给您发送一封关于我们讨论会议纪要的电子邮件,祝你一天顺利。
Thank you for your call. enjoy your evening.
感谢你的来电,祝你有个愉快的晚上。
感谢大家的阅读关注分享,希望能对大家的业务开发有所帮助,抛砖引玉,取得更好的业绩成果。